U.S. Consumer Information on recent
(February 17, 2012) - Fraudsters purporting to be
representatives from GreenEnergy.com have been making phone calls and
sending text messages to residents in the U.S. offering free
part of the scam, the fraudsters are calling from toll free numbers
or 1-888-246-9292) and asking
the consumer for their credit history and/or credit card information. The
website www.greenenergy.com is
TransAlta intellectual property; however, these phone calls are not from
TransAlta. TransAlta will never initiate a phone call where we ask for
sensitive personal data like credit history, credit card information or
social security numbers.
For tips on how to avoid scams and identity theft, the
Federal Trade Commission (FTC) provides helpful information.
If you feel you have been defrauded, you may want to contact
the FTC directly at http://www.ftc.gov or at 1-877-FTC-HELP (1-877-382-4357), or the Consumer Fraud
Division of your state's Attorney General's office.
If you are a TransAlta customer, please contact us by
phone at 1-877-700-9288 or by e-mail at firstname.lastname@example.org.