U.S. Consumer Information on recent
Telemarketing Fraud Activity

(February 17, 2012) - Fraudsters purporting to be representatives from GreenEnergy.com have been making phone calls and sending text messages to residents in the U.S. offering free products.

As part of the scam, the fraudsters are calling from toll free numbers
(1-888-332-4963 or 1-888-246-9292) and asking the consumer for their credit history and/or credit card information. The website
www.greenenergy.com is TransAlta intellectual property; however, these phone calls are not from TransAlta. TransAlta will never initiate a phone call where we ask for sensitive personal data like credit history, credit card information or social security numbers.

For tips on how to avoid scams and identity theft, the Federal Trade Commission (FTC) provides helpful information.

If you feel you have been defrauded, you may want to contact the FTC directly at http://www.ftc.gov or at 1-877-FTC-HELP (1-877-382-4357), or the Consumer Fraud Division of your state's Attorney General's office.

If you are a TransAlta customer, please contact us by phone at 1-877-700-9288 or by e-mail at customers@transalta.com.

For more information about TransAlta's website Terms of Use and Privacy Policy, please visit http://www.transalta.com/utility/terms-use.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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