FAQ: Wholesale Energy

 

1. What is TransAlta’s competitive advantage?

TransAlta owns and controls the bulk of energy we sell. For you that
means certainty of affordability, reliability and guaranteed delivery. In
addition to our competitive pricing package, we are pleased to offer customers additional value-add services that set us apart from the competition, such as:

  • The convenience of one service provider for all your energy needs – electricity, natural gas and renewable energy.
  • Dedicated team of account managers who collaborate with you to understand your business and proactively manage your energy needs.
  • Superior customer care team who put you first. Providing one-on-one service to answer all your questions, they are available from 8:00 a.m.
    to 5:00 p.m. Mountain Time (MST) during business days.

2. What is your credit rating?

Partner with a firm that has investment-grade credit rating, solid financials and a fiscal track record that proves we deliver on our promises.

3. Where are your physical assets?

TransAlta has 77 power facilities throughout Canada; Pacific Northwest, U.S.; and Australia. View our:

4. Which regions do you provide products and services?

TransAlta Energy Marketing provides wholesale energy products and services to the entire western interconnection (WECC); Ontario, Canada; and northeastern U.S.

5. What wholesale products and services do you offer?

For a detailed list, view our Products & Services.

6. Do you offer Renewable Energy Options?

Yes, TransAlta offers Renewable Energy Options. When our customers buy renewable energy, they are buying the assurance that clean energy will be supplied for a certain number of megawatt hours. This purchase displaces emissions from coal and gas-fired generation, lowering air contaminants such as sulphur dioxide, nitrogen oxide and greenhouse gases. Renewable energy is certified and tracked by independent third parties that verify the source, quality and amount of correlating clean energy. TransAlta sells Renewable Energy Certificates (RECs) and Carbon Offsets. For more information, click here.

Last updated: June 01, 2011